{"id":143,"date":"2025-02-22T12:07:22","date_gmt":"2025-02-22T12:07:22","guid":{"rendered":"https:\/\/documentation.iqonic.design\/frezka-saas\/?p=143"},"modified":"2025-06-12T11:59:20","modified_gmt":"2025-06-12T11:59:20","slug":"general-faqs","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/frezka-saas\/general-faqs\/","title":{"rendered":"General FAQs"},"content":{"rendered":"<div class=\"nolwrap\"><div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1749729160570\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">1. What is Frezka?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Frezka is a salon management SaaS platform designed to help salons, spas, and beauty businesses automate bookings, manage staff, track payments, and grow revenue.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729192185\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">2. How does frezka Work?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Frezka operates on a subscription-based model, where salon owners can sign up, select a plan, and access a comprehensive dashboard to manage their services, staff, and customers efficiently.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729217553\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">3. What are the available subscription plans?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Frezka offers multiple pricing tiers based on features and business size. You can also get discounts on annual plans.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729243362\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">4. Can I track all payments and revenue generated?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Yes! The Super Admin dashboard provides real-time insights into revenue, transactions, and user activity.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729273090\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">5. Can I manage multiple salon branches with Frezka?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Yes! Frezka provides dynamic website settings, allowing salons to personalize their branding.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729297369\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">6. Does Frezka support online payments?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Yes! Frezka integrates with multiple payment gateways like Stripe, PayPal, and Razorpay to support online transactions, invoices, and manual payments.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729322292\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">7. Can I customize websites through Frezka?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Absolutely! Frezka provides dynamic website settings where salons can customize branding, services, pricing, and appointment booking options.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729357825\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">8. Can I upgrade my subscription?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Yes! You can upgrade or cancel your plan anytime from the admin panel.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729381242\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">9. Is there a free trial available?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Yes, Frezka offers a free trial so you can explore its features before subscribing.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729410386\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">10. How secure is my data on Frezka?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Frezka follows industry-standard encryption, role-based access control (RBAC) to ensure data security and privacy.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729435890\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">11. Do you offer discounts on annual plans?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Yes! Annual plans come with discounts compared to monthly subscriptions.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729486290\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">12. How can I sign up for Frezka?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>Simply visit the Frezka website, choose a plan, and register to start managing your salon effortlessly<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1749729492962\" class=\"rank-math-list-item\">\n<h2 class=\"rank-math-question \">13. How do I reset my password?<\/h2>\n<div class=\"rank-math-answer \">\n\n<p>You can reset your password via the Forgot Password option on the login page.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":584,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-143","post","type-post","status-publish","format-standard","hentry","category-frezka-saas"],"featured_image_src":null,"author_info":{"display_name":"","author_link":"https:\/\/documentation.iqonic.design\/frezka-saas\/author\/"},"children":[],"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/posts\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/comments?post=143"}],"version-history":[{"count":5,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/posts\/143\/revisions"}],"predecessor-version":[{"id":596,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/posts\/143\/revisions\/596"}],"up":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/posts\/584"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/media?parent=143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/categories?post=143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/frezka-saas\/wp-json\/wp\/v2\/tags?post=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}