{"id":92,"date":"2025-05-20T04:23:23","date_gmt":"2025-05-20T04:23:23","guid":{"rendered":"https:\/\/documentation.iqonic.design\/frezka\/?p=92"},"modified":"2025-07-16T08:19:04","modified_gmt":"2025-07-16T08:19:04","slug":"general-faqs","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/frezka\/general-faqs\/","title":{"rendered":"General\u00a0FAQs"},"content":{"rendered":"
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1. Symlink() has been disabled for security reasons?<\/h2>\n
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When you get an error while run php artisan storage:link <\/strong>,please follow the below steps :
Second way, just fire this command
ln -s \/home\/your_application\/storage\/app\/public \/home\/your_application\/public\/storage<\/strong><\/p>\n\n<\/div>\n<\/div>\n

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2. Migrate Database Issue?<\/h2>\n
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If you are facing a problem migrating database using command the please follow the below steps.
Go to the main dir frezka-service<\/strong>
then find frezka_service.sql <\/strong>file and import to the database.<\/p>\n\n<\/div>\n<\/div>\n

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3. Forgot password Swift_Transport Exception?<\/h2>\n
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If you are facing any swift transport type issue while sending mail,
then, please set the mail config in your .env file
please follow the below step.<\/p>\n

– MAIL_DRIVER=your mail driver<\/strong>
– MAIL_HOST=your mail host<\/strong>
– MAIL_PORT=your mail port<\/strong>
– MAIL_USERNAME=your mail id<\/strong>
– MAIL_PASSWORD=your mail password<\/strong>
– MAIL_ENCRYPTION=your mail encryption<\/strong><\/p>\n\n<\/div>\n<\/div>\n

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4. How to add a new language into Flutter app?<\/h2>\n
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Follow the this guide – Add a new language<\/a><\/p>\n\n<\/div>\n<\/div>\n

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4. Who is Frezka for?<\/strong><\/h2>\n
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Frezka is ideal for salon and spa owners, managers, and staff who want to streamline their operations, enhance customer experience, improve staff productivity, and drive business growth through automation and data-driven insights.<\/p>\n\n<\/div>\n<\/div>\n

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5. What payment options does Frezka support?<\/strong><\/h2>\n
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Frezka integrates with popular payment gateways to facilitate secure online transactions. It also allows for the easy recording of manual payments such as cash, check, or other offline methods.<\/p>\n\n<\/div>\n<\/div>\n

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6. Can I integrate Frezka with other tools?<\/strong><\/h2>\n
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Frezka is designed for seamless integration with payment gateways. Further integrations with other third-party tools may be available or planned for future development, depending on market needs<\/p>\n\n<\/div>\n<\/div>\n

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7. Is there a mobile app for Frezka?<\/strong><\/h2>\n
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Yes, Frezka offers a mobile app for customers to manage appointments, product purchase, and process payments. There may also be a client-facing app for easy booking and loyalty program access.<\/p>\n\n<\/div>\n<\/div>\n

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8. How can I book an appointment?<\/strong><\/h2>\n
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Browse services, select your preferred date and time, choose a staff member (if available), and confirm your booking.<\/p>\n\n<\/div>\n<\/div>\n

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9. How do I add a new service to my salon?<\/strong><\/h2>\n
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You can add services by navigating to Services \u2192 Add New Service<\/strong> in the Admin Panel. Enter details like name, price, duration, and assign staff.<\/p>\n\n<\/div>\n<\/div>\n

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10. Can I manage multiple branches from one admin account?<\/strong><\/h2>\n
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Yes, you can manage multiple salon branches under a single admin account with separate staff, services, and reports for each.<\/p>\n\n<\/div>\n<\/div>\n

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11. Can I offer discounts or promotions?<\/strong><\/h2>\n
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Yes, use the Coupons<\/strong> or Promotions<\/strong> modules to create and manage discounts and special offers.<\/p>\n\n<\/div>\n<\/div>\n

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12. How do I view sales and booking reports?<\/strong><\/h2>\n
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Access Dashboard \u2192 Reports<\/strong> to see booking trends, payment summaries, and customer activity.<\/p>\n\n<\/div>\n<\/div>\n

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13. Is manual payment supported for bookings?<\/strong><\/h2>\n
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Yes, you can record manual payments<\/strong> for bookings if customers pay via cash or offline methods.<\/p>\n\n<\/div>\n<\/div>\n

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14. How can I track my booking history?<\/strong><\/h2>\n
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Go to My Bookings<\/strong> in the app to see all past, upcoming, and canceled appointments along with payment details.<\/p>\n\n<\/div>\n<\/div>\n

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15. How do I contact support if I need help?<\/strong><\/h2>\n
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Use the Contact\/Support<\/strong> section in the app or website to reach out via email or chat for assistance.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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