KiviCare Laravel - Documentation
Kivicare Laravel

General FAQs

1. Symlink() has been disabled for security reasons?

When you get an error while run php artisan storage:link,please follow the below steps :
Second way, just fire this command
ln -s /home/your_application/storage/app/public /home/your_application/public/storage

2. Migrate Database Issue?

If you are facing a problem migrating database using command the please follow the below steps.
Go to the main dir kivicare-laravel
then find kivicare-laravel.sql file and import to the database.

3. Forgot password Swift_Transport Exception?

If you are facing any swift transport type issue while sending mail,
then, please set the mail config in your .env file
please follow the below step.
– MAIL_DRIVER=your mail driver
– MAIL_HOST=your mail host
– MAIL_PORT=your mail port
– MAIL_USERNAME=your mail id
– MAIL_PASSWORD=your mail password
– MAIL_ENCRYPTION=your mail encryption

4. How to add a new language into Flutter app?

Refer this doc here – Add a new language to Flutter App

5. How to update colors for application and web/admin panel?

Check this out for information – Update Colors

6. What is KiviCare?

KiviCare is a comprehensive clinic and patient management system designed to streamline healthcare operations. It helps manage appointments, patient records, billing, telemedicine, and more, making healthcare administration easier for both clinics and patients.

7. Is KiviCare available as a mobile app?

Yes, KiviCare offers a dedicated mobile app for both patients and healthcare providers (doctors, receptionists). This allows you to manage appointments and access information on the go.

8. How secure is my health information on KiviCare?

KiviCare is designed with robust security measures, including data encryption and access controls, to protect your sensitive health information. We follow industry best practices to ensure data privacy and confidentiality.

9. How do I create and manage patient encounters (medical records)?

For each patient visit, you can create an “Encounter.” Here, doctors can record observations, notes, diagnoses, prescriptions, and upload medical/lab reports. This creates a comprehensive medical history for the patient.

10. Can KiviCare help with billing and invoicing?

Absolutely. KiviCare has a billing module where you can generate invoices for services, track payments, and manage financial transactions. You can also integrate with online payment gateways like PayPal or WooCommerce.

11. We have multiple clinics. Can KiviCare manage them all?

Yes, KiviCare supports multi-clinic setups, allowing you to manage multiple clinic locations, doctors, and patient records from a single centralized dashboard.

12. How do I register or log in to the Patient App?

You can usually register using your mobile number or email ID. Your clinic might provide you with initial login details. If you forget your password, there’s typically a “Forgot Password” option.

13. Can I book appointments through the KiviCare Patient App?

Yes, you can easily view available doctor slots and book appointments directly through the app, anytime, anywhere.

14. How can I see my past appointments and medical history?

Once logged in, you can access your personal dashboard, which typically includes sections for “Appointment History” and “Medical Records” or “Encounters.” Here, you can view past consultations, diagnoses, and prescriptions.

15. Can I make online payments for my bills through the app?

If your clinic has enabled online payments, you can view your outstanding bills and make secure payments directly through the KiviCare Patient App.