{"id":136,"date":"2025-04-15T10:04:33","date_gmt":"2025-04-15T10:04:33","guid":{"rendered":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/?p=136"},"modified":"2025-06-09T04:27:25","modified_gmt":"2025-06-09T04:27:25","slug":"general-faqs","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/general-faqs\/","title":{"rendered":"General FAQs"},"content":{"rendered":"
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1. Symlink() has been disabled for security reasons?<\/h2>\n
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When you get an error while run php artisan storage:link,please follow the below steps :
Second way, just fire this command
ln -s \/home\/your_application\/storage\/app\/public \/home\/your_application\/public\/storage<\/strong><\/p>\n\n<\/div>\n<\/div>\n

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2. Migrate Database Issue?<\/h2>\n
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If you are facing a problem migrating database using command the please follow the below steps.
Go to the main dir kivicare-laravel<\/strong>
then find kivicare-laravel.sql <\/strong>file and import to the database.<\/p>\n\n<\/div>\n<\/div>\n

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3. Forgot password Swift_Transport Exception?<\/h2>\n
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If you are facing any swift transport type issue while sending mail,
then, please set the mail config in your .env file
please follow the below step.
– MAIL_DRIVER=your mail driver<\/strong>
– MAIL_HOST=your mail host<\/strong>
– MAIL_PORT=your mail port<\/strong>
– MAIL_USERNAME=your mail id<\/strong>
– MAIL_PASSWORD=your mail password<\/strong>
– MAIL_ENCRYPTION=your mail encryption<\/strong><\/p>\n\n<\/div>\n<\/div>\n

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4. How to add a new language into Flutter app?<\/h2>\n
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Refer this doc here – Add a new language to Flutter App<\/a><\/p>\n\n<\/div>\n<\/div>\n

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5. How to update colors for application and web\/admin panel?<\/h2>\n
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Check this out for information – Update Colors<\/a><\/p>\n\n<\/div>\n<\/div>\n

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6. What is KiviCare?<\/h2>\n
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KiviCare is a comprehensive clinic and patient management system designed to streamline healthcare operations. It helps manage appointments, patient records, billing, telemedicine, and more, making healthcare administration easier for both clinics and patients.<\/p>\n\n<\/div>\n<\/div>\n

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7. Is KiviCare available as a mobile app?<\/h2>\n
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Yes, KiviCare offers a dedicated mobile app for both patients and healthcare providers (doctors, receptionists). This allows you to manage appointments and access information on the go.<\/p>\n\n<\/div>\n<\/div>\n

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8. How secure is my health information on KiviCare?<\/h2>\n
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KiviCare is designed with robust security measures, including data encryption and access controls, to protect your sensitive health information. We follow industry best practices to ensure data privacy and confidentiality.<\/p>\n\n<\/div>\n<\/div>\n

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9. How do I create and manage patient encounters (medical records)?<\/h2>\n
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For each patient visit, you can create an “Encounter.” Here, doctors can record observations, notes, diagnoses, prescriptions, and upload medical\/lab reports. This creates a comprehensive medical history for the patient.<\/p>\n\n<\/div>\n<\/div>\n

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10. Can KiviCare help with billing and invoicing?<\/h2>\n
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Absolutely. KiviCare has a billing module where you can generate invoices for services, track payments, and manage financial transactions. You can also integrate with online payment gateways like PayPal or WooCommerce.<\/p>\n\n<\/div>\n<\/div>\n

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11. We have multiple clinics. Can KiviCare manage them all?<\/h2>\n
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Yes, KiviCare supports multi-clinic setups, allowing you to manage multiple clinic locations, doctors, and patient records from a single centralized dashboard.<\/p>\n\n<\/div>\n<\/div>\n

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12. How do I register or log in to the Patient App?<\/h2>\n
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You can usually register using your mobile number or email ID. Your clinic might provide you with initial login details. If you forget your password, there’s typically a “Forgot Password” option.<\/p>\n\n<\/div>\n<\/div>\n

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13. Can I book appointments through the KiviCare Patient App?<\/h2>\n
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Yes, you can easily view available doctor slots and book appointments directly through the app, anytime, anywhere.<\/p>\n\n<\/div>\n<\/div>\n

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14. How can I see my past appointments and medical history?<\/h2>\n
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Once logged in, you can access your personal dashboard, which typically includes sections for “Appointment History” and “Medical Records” or “Encounters.” Here, you can view past consultations, diagnoses, and prescriptions.<\/p>\n\n<\/div>\n<\/div>\n

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15. Can I make online payments for my bills through the app?<\/h2>\n
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If your clinic has enabled online payments, you can view your outstanding bills and make secure payments directly through the KiviCare Patient App.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-136","post","type-post","status-publish","format-standard","hentry","category-kivicare-laravel"],"featured_image_src":null,"author_info":{"display_name":"laraveladminiq","author_link":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/author\/laraveladminiq\/"},"children":[],"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/posts\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":17,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/posts\/136\/revisions"}],"predecessor-version":[{"id":614,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/posts\/136\/revisions\/614"}],"up":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/posts\/615"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/media?parent=136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/categories?post=136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-laravel\/wp-json\/wp\/v2\/tags?post=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}