{"id":1475,"date":"2026-01-17T06:25:02","date_gmt":"2026-01-17T06:25:02","guid":{"rendered":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/?p=1475"},"modified":"2026-01-24T06:21:22","modified_gmt":"2026-01-24T06:21:22","slug":"use-cases-patient-workflow","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/kivicare-google-meet-telemed-woocommerce-addon\/documentation\/getting-started-googlemeet\/use-cases-patient-workflow\/","title":{"rendered":"Use Cases & Patient Workflow"},"content":{"rendered":"
\n

The KiviCare Google Meet Addon<\/strong> is flexible and designed to support a wide range of medical consultation scenarios. Below are common real-world use cases and a step-by-step overview of how patients and doctors interact with the system during virtual consultations.<\/p>\n\n\n\n

\n\n\n\n

Common Use Cases<\/strong><\/h2>\n\n\n\n
1. Chronic Disease Management<\/strong><\/h5>\n\n\n\n

Healthcare providers can conduct routine follow-up consultations for patients with chronic conditions such as diabetes or hypertension, reducing the need for in-person visits.<\/p>\n\n\n\n

    \n
  • Workflow:<\/strong> A doctor schedules a virtual follow-up appointment, and the system automatically creates a Google Calendar event with a Google Meet link.<\/li>\n<\/ul>\n\n\n\n
    2. Mental Health Consultations<\/strong><\/h5>\n\n\n\n

    Psychiatrists, psychologists, and therapists can deliver secure and private video consultations using Google Meet.<\/p>\n\n\n\n

      \n
    • Workflow:<\/strong> A patient books a telemedicine-enabled therapy service, and a unique Google Meet link is generated and linked to the corresponding Google Calendar event.<\/li>\n<\/ul>\n\n\n\n
      3. Quick Prescription Refills<\/strong><\/h5>\n\n\n\n

      For cases where a physical examination is not required, doctors can handle prescription refills through short video consultations.<\/p>\n\n\n\n

        \n
      • Workflow:<\/strong> The patient requests a refill, the doctor conducts a brief video call, and the encounter and prescription are recorded in KiviCare.<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        Patient Workflow<\/strong><\/h2>\n\n\n\n

        The patient journey for a virtual consultation follows a simple, structured process:<\/p>\n\n\n\n

        Step<\/span><\/th>Action<\/span><\/th>Platform<\/span><\/th><\/tr><\/thead>
        1. Booking<\/strong><\/td>The patient selects a telemedicine-enabled service.<\/td>Patient Dashboard \/ Booking Widget<\/td><\/tr>
        2. Confirmation<\/strong><\/td>A confirmation email is sent with a \u201cJoin Meeting\u201d button.<\/td>Email Client<\/td><\/tr>
        3. Reminder<\/strong><\/td>A reminder containing the secure meeting link is sent 15 minutes before the appointment.<\/td>Email \/ SMS<\/td><\/tr>
        4. Consultation<\/strong><\/td>The patient joins the Google Meet session by clicking the link.<\/td>KiviCare Dashboard<\/td><\/tr>
        5. Post-Consultation<\/strong><\/td>The appointment status is updated after the session ends.<\/td>KiviCare Dashboard<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        \n\n\n\n

        Doctor Workflow<\/strong><\/h2>\n\n\n\n

        Doctors manage virtual consultations directly from the KiviCare system:<\/p>\n\n\n\n

          \n
        1. Preparation<\/strong> \u2013 Review upcoming telemedicine appointments in the KiviCare Calendar or synchronized Google Calendar.<\/li>\n\n\n\n
        2. Launch Session<\/strong> \u2013 Start the Google Meet call directly from the appointment details within the KiviCare Dashboard.<\/li>\n\n\n\n
        3. Clinical Documentation<\/strong> \u2013 Record notes and patient details in the Encounter screen during the consultation.<\/li>\n\n\n\n
        4. Completion<\/strong> \u2013 Appointment progress and Google Meet links are automatically stored in the encounter records.<\/li>\n<\/ol>\n<\/div>","protected":false},"excerpt":{"rendered":"

          The KiviCare Google Meet Addon is flexible and designed to support a wide range of medical consultation scenarios. Below are common real-world use cases and a step-by-step overview of how patients and doctors interact with the system during virtual consultations. Common Use Cases 1. Chronic Disease Management Healthcare providers can conduct routine follow-up consultations for […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[42],"tags":[],"class_list":["post-1475","post","type-post","status-publish","format-standard","hentry","category-getting-started-googlemeet"],"featured_image_src":null,"author_info":{"display_name":"wordpressadminiq","author_link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/author\/wordpressadminiq\/"},"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/1475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/comments?post=1475"}],"version-history":[{"count":6,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/1475\/revisions"}],"predecessor-version":[{"id":1594,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/1475\/revisions\/1594"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/media?parent=1475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/categories?post=1475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/tags?post=1475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}