{"id":15,"date":"2025-12-18T09:06:44","date_gmt":"2025-12-18T09:06:44","guid":{"rendered":"http:\/\/192.168.1.159\/wp_plugins\/dev\/kivicare-revamp\/2025\/12\/18\/encounter-dashboard\/"},"modified":"2026-02-05T05:28:13","modified_gmt":"2026-02-05T05:28:13","slug":"encounter-dashboard-2","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/kivicare-lite\/documentation\/features\/encounter-dashboard-2\/","title":{"rendered":"Encounter Dashboard"},"content":{"rendered":"<div class=\"nolwrap\">\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>The <strong>Encounter Dashboard<\/strong> is the central workspace for <strong>Doctors<\/strong> and <strong>Clinic Admins<\/strong> to document, manage, and complete a patient\u2019s medical visit. It brings together all essential clinical information\u2014such as notes, prescriptions, reports, and billing\u2014into a single, unified interface.<\/p>\n\n\n\n<p>This dashboard streamlines clinical workflows and ensures accurate documentation throughout the patient encounter.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Accessing the Dashboard<\/strong><\/h2>\n\n\n\n<p>To open an encounter dashboard:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to <strong>Encounters \u2192 Encounter List<\/strong><\/li>\n\n\n\n<li>Locate the required encounter (search by patient name or date)<\/li>\n\n\n\n<li>Click the <strong>Dashboard<\/strong> button for the selected encounter<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Dashboard Interface<\/strong><\/h2>\n\n\n\n<p>The Encounter Dashboard is divided into two primary areas to improve usability and efficiency.<br><em>Description: Full-screen view of the Encounter Dashboard highlighting the <strong>left sidebar<\/strong> with patient and clinic details, the <strong>main workspace<\/strong> with the <em>Clinical Details<\/em> tab active, the top navigation tabs (<em>Clinical Details<\/em>, <em>Body Chart<\/em>), and the <strong>Close Encounter<\/strong> button.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"785\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/encounter-dashboard-2-1024x785.png\" alt=\"\" class=\"wp-image-2494\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/encounter-dashboard-2-1024x785.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/encounter-dashboard-2-300x230.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/encounter-dashboard-2-768x589.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/encounter-dashboard-2.png 1507w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A. Left Sidebar: Encounter Details<\/strong><\/h3>\n\n\n\n<p>The left sidebar provides quick context for the active medical session and is divided into two sections:<\/p>\n\n\n\n<p><strong>1. About Patient<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Profile:<\/strong> Patient name and email address<\/li>\n\n\n\n<li><strong>Encounter Date:<\/strong> Scheduled date of the visit<\/li>\n\n\n\n<li><strong>Address:<\/strong> Patient\u2019s registered address<\/li>\n<\/ul>\n\n\n\n<p><strong>2. About Clinic<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Status:<\/strong> Current encounter status (<em>Open<\/em>, <em>Closed<\/em>, or <em>Pending<\/em>)<\/li>\n\n\n\n<li><strong>Clinic Profile:<\/strong> Clinic name and assigned doctor<\/li>\n\n\n\n<li><strong>Created:<\/strong> Date and time the encounter record was created<\/li>\n<\/ul>\n\n\n\n<p>Additional option in the sidebar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Encounter Template (Pro Feature):<\/strong> Dropdown to apply a pre-defined clinical template<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>B. Main Workspace<\/strong><\/h3>\n\n\n\n<p>The main workspace uses a tab-based layout to organize clinical tasks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Clinical Details:<\/strong> Primary area for medical documentation<\/li>\n\n\n\n<li><strong>Body Chart (Add-on):<\/strong> Visual tools for marking pain points or symptoms<\/li>\n\n\n\n<li><strong>Custom Forms:<\/strong> Additional forms configured for the encounter type<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Clinical Details Management<\/strong><\/h2>\n\n\n\n<p>The <strong>Clinical Details<\/strong> tab is the default view and is used to record patient history and treatment information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Sections<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Medical History<\/strong>:\n<ul class=\"wp-block-list\">\n<li><strong>Problems:<\/strong> Record diagnosed conditions<\/li>\n\n\n\n<li><strong>Observations:<\/strong> Document physical examination findings<\/li>\n\n\n\n<li><strong>Notes:<\/strong> Add general clinical notes or subjective assessments<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Medical Reports<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Upload or link lab results and imaging reports directly to the encounter<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Prescription Module<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Add prescribed medications with dosage, frequency, and duration<\/li>\n\n\n\n<li>Print prescriptions directly from this section<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"968\" height=\"439\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/prescription.png\" alt=\"\" class=\"wp-image-2497\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/prescription.png 968w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/prescription-300x136.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/prescription-768x348.png 768w\" sizes=\"auto, (max-width: 968px) 100vw, 968px\" \/><\/figure>\n\n\n\n<p><br><em><em>Description:<\/em> Focused view of the Prescription section showing the <strong>Add Medicine<\/strong> form or the list of prescribed medications.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Encounter Templates (Pro Feature)<\/strong><\/h2>\n\n\n\n<p><strong>Encounter Templates<\/strong> allow clinicians to pre-fill commonly used clinical data, reducing documentation time for routine visits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Using Templates<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the left sidebar, locate the <strong>Encounter Template<\/strong> field<\/li>\n\n\n\n<li>Select a template from the dropdown (e.g., <em>General Checkup<\/em>, <em>Dental Cleaning<\/em>)<\/li>\n\n\n\n<li>Relevant clinical fields are automatically populated<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Managing Templates<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Templates can be created and managed from <strong>Encounters \u2192 Encounter Templates<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Body Chart (Add-on)<\/strong><\/h2>\n\n\n\n<p>When the Body Chart add-on is enabled, clinicians can visually document symptoms and affected areas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>View Charts:<\/strong> See all body charts associated with the encounter<\/li>\n\n\n\n<li><strong>Create \/ Edit:<\/strong> Use the interactive diagram to mark specific body areas and add localized notes<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"582\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/body-chart-1024x582.png\" alt=\"\" class=\"wp-image-2498\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/body-chart-1024x582.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/body-chart-300x170.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/body-chart-768x436.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/body-chart.png 1274w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"1024\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/add-body-chart-931x1024.png\" alt=\"\" class=\"wp-image-2499\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/add-body-chart-931x1024.png 931w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/add-body-chart-273x300.png 273w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/add-body-chart-768x845.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2025\/12\/add-body-chart.png 1259w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/><\/figure>\n\n\n\n<p><br><em>Description:<\/em> Screenshot of the Body Chart editor or list view showing the body diagram with annotations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Actions &amp; Billing<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Print Encounter<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>Print Encounter<\/strong> to generate a comprehensive PDF summary, including clinical notes and prescriptions<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Completing the Session<\/strong><\/h3>\n\n\n\n<p>To complete the visit and finalize billing:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click <strong>Close Encounter<\/strong><\/li>\n\n\n\n<li>If billing is enabled, the <strong>Edit Bill<\/strong> modal opens<\/li>\n\n\n\n<li>Review services and charges<\/li>\n\n\n\n<li>Apply discounts if applicable<\/li>\n\n\n\n<li>Confirm the total payable amount<\/li>\n<\/ol>\n\n\n\n<p>Once confirmed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The encounter status changes to <strong>Closed<\/strong><\/li>\n\n\n\n<li>An invoice is generated automatically<\/li>\n<\/ul>\n\n\n\n\n\n<p><br><em><em>Description:<\/em> Screenshot of the Edit Bill modal highlighting the <strong>Total Payable<\/strong> field and the <strong>Save<\/strong> button.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Permissions<\/strong><\/h2>\n\n\n\n<p>By default, <strong>Clinic Admins, Doctors, and Receptionists<\/strong> have full access to encounter management, including the ability to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View encounters<\/li>\n\n\n\n<li>Add and edit clinical data<\/li>\n\n\n\n<li>Delete encounters<\/li>\n\n\n\n<li>Export encounter records<\/li>\n<\/ul>\n\n\n\n<p>All permissions are fully configurable. Administrators can manage role-based access by navigating to <strong>Settings \u2192 Permission Settings<\/strong>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Complete guide to Encounter Dashboard in KiviCare Lite. Learn how to effectively use this feature with step-by-step instructions and best practices.<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-15","post","type-post","status-publish","format-standard","hentry","category-features"],"featured_image_src":null,"author_info":{"display_name":"wordpressadminiq","author_link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/author\/wordpressadminiq\/"},"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":10,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/15\/revisions"}],"predecessor-version":[{"id":2502,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/15\/revisions\/2502"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/media?parent=15"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/categories?post=15"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/tags?post=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}