{"id":2549,"date":"2026-01-24T06:37:54","date_gmt":"2026-01-24T06:37:54","guid":{"rendered":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/?p=2549"},"modified":"2026-02-05T05:28:33","modified_gmt":"2026-02-05T05:28:33","slug":"knit-pay-integration","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/kivicare-lite\/documentation\/payment-integration\/knit-pay-integration\/","title":{"rendered":"Knit Pay Integration"},"content":{"rendered":"
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Accept payments via 20+ Indian payment gateways including Razorpay, PhonePe, Instamojo, PayU, and more using the Knit Pay integration.<\/p>\n\n\n\n

\ud83c\udfaf Overview<\/strong><\/h2>\n\n\n\n

KiviCare Pro includes built-in support for Knit Pay<\/strong>, a powerful payment processing engine for WordPress. This integration allows you to offer multiple Indian payment methods (UPI, Netbanking, Cards) to your patients during the booking process.<\/p>\n\n\n\n

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[!IMPORTANT] The Knit Pay integration requires the external Knit Pay<\/strong> plugin to be installed and active on your WordPress site.<\/p>\n<\/blockquote>\n\n\n\n

\u2728 Key Features<\/strong><\/h2>\n\n\n\n
    \n
  • Built-in support<\/strong> for Indian payment gateways.<\/li>\n\n\n\n
  • Wide Gateway Selection<\/strong>: Supports Razorpay, Instamojo, PayU, PhonePe, and 20+ more.<\/li>\n\n\n\n
  • Multiple Payment Methods<\/strong>: Offer UPI, Netbanking, and Credit\/Debit Card options.<\/li>\n\n\n\n
  • Flexible Configurations<\/strong>: Add multiple Knit Pay configurations and labels for a tailored checkout experience.<\/li>\n\n\n\n
  • Secure Integration<\/strong>: Leveraging the robust Knit Pay engine for secure transaction handling.<\/li>\n<\/ul>\n\n\n\n

    \ud83d\udee0\ufe0f Prerequisites<\/h2>\n\n\n\n

    Before you begin, ensure you have the following:
    <\/p>\n\n\n\n

      \n
    1. KiviCare Pro<\/strong> plugin active.<\/li>\n\n\n\n
    2. Knit Pay<\/strong> plugin (Free or Pro) installed and active.<\/li>\n\n\n\n
    3. An active account with an Indian payment gateway (e.g., Razorpay account).<\/li>\n<\/ol>\n\n\n\n

      \u2699\ufe0f Step-by-Step Configuration<\/strong><\/h2>\n\n\n\n

      Configure Gateways in Knit Pay<\/strong><\/h4>\n\n\n\n
        \n
      1. Navigate to Knit Pay \u2192 Configurations \u2192 Payment Gateway Configurations<\/strong>.<\/li>\n\n\n\n
      2. Click Add New<\/strong> to create a Payment gateway configuration (e.g., “Razorpay – Clinic Payments”).<\/li>\n\n\n\n
      3. Select your gateway and enter the API keys provided by your payment provider.<\/li>\n\n\n\n
      4. Save the configuration and perform a test transaction if possible.<\/li>\n<\/ol>\n\n\n\n

        Configure Knit Pay in KiviCare<\/strong><\/h4>\n\n\n\n
          \n
        • Navigate to KiviCare \u2192 Settings \u2192 Payment \u2192 Payment Settings<\/strong>.<\/li>\n\n\n\n
        • Find the Knit Pay<\/strong> payment setting and click on Manage<\/strong>.<\/li>\n\n\n\n
        • Select your Currency<\/strong> from the dropdown (you can also search for your currency by typing in the dropdown).<\/li>\n\n\n\n
        • Click on Add Configuration<\/strong> to define your gateway options.<\/li>\n\n\n\n
        • In the configuration fields:\n
            \n
          • Configuration<\/strong>: Select a configuration created in Step 1 from the dropdown.<\/li>\n\n\n\n
          • Label<\/strong>: Enter a user-friendly name (Required, e.g., “Pay via UPI \/ Cards”).<\/li>\n\n\n\n
          • Description<\/strong>: Add a brief instruction for the patient (Optional).<\/li>\n\n\n\n
          • Icon<\/strong>: Upload a logo for the payment method (Optional).<\/li>\n<\/ul>\n<\/li>\n\n\n\n
          • Crucial Step<\/strong>: Ensure you have added at least one configuration before<\/em> enabling the gateway.<\/li>\n\n\n\n
          • Check the box “Enable Knit Pay”<\/strong>.<\/li>\n\n\n\n
          • Click the Save Changes<\/strong> button.<\/li>\n<\/ul>\n\n\n\n

            \ud83d\udeb6 Patient Booking Workflow<\/h2>\n\n\n\n
              \n
            1. <\/li>\n<\/ol>\n\n\n\n
                \n
              1. Selection<\/strong>: During the checkout step of booking an appointment, the patient will see “Knit Pay” or your custom labels.<\/li>\n\n\n\n
              2. Redirect<\/strong>: After clicking “Book Appointment,” the patient is redirected to the secure Knit Pay payment page.<\/li>\n\n\n\n
              3. Payment<\/strong>: The patient completes the transaction using UPI, Cards, or Netbanking.<\/li>\n\n\n\n
              4. Confirmation<\/strong>: Upon successful payment, the patient is redirected to the Appointment Detail Page<\/strong>, and the appointment status is updated to Booked<\/strong>.<\/li>\n<\/ol>\n\n\n\n

                \ud83d\udcca Payment Tracking<\/strong><\/h2>\n\n\n\n

                All Knit Pay transactions can be tracked in two places:<\/p>\n\n\n\n

                  \n
                • KiviCare \u2192 Dashboard \u2192 Payment History<\/strong>: For clinic-specific appointment payments.<\/li>\n\n\n\n
                • Knit Pay \u2192 Payments<\/strong>: For low-level transaction logs and gateway responses.<\/li>\n<\/ul>\n\n\n\n

                  \ud83d\udea8 Troubleshooting<\/strong><\/h2>\n\n\n\n
                  Issue<\/th>Potential Cause<\/th>Solution<\/th><\/tr><\/thead>
                  Knit Pay option missing<\/strong><\/td>Plugin not active<\/td>Ensure both KiviCare Pro and Knit Pay plugins are active.<\/td><\/tr>
                  No configurations found<\/strong><\/td>Missing Knit Pay configs<\/td>Create at least one Gateway configuration in Knit Pay \u2192 Gateways<\/strong>.<\/td><\/tr>
                  Redirect fails<\/strong><\/td>Incorrect API Keys<\/td>Verify your Client ID\/Secret in the Knit Pay Gateway settings.<\/td><\/tr>
                  Webhook issues<\/strong><\/td>Missing SSL<\/td>Ensure your site is running on HTTPS<\/strong> for real-time status updates.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"

                  Accept payments via 20+ Indian payment gateways including Razorpay, PhonePe, Instamojo, PayU, and more using the Knit Pay integration. \ud83c\udfaf Overview KiviCare Pro includes built-in support for Knit Pay, a powerful payment processing engine for WordPress. This integration allows you to offer multiple Indian payment methods (UPI, Netbanking, Cards) to your patients during the booking process. […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-2549","post","type-post","status-publish","format-standard","hentry","category-payment-integration"],"featured_image_src":null,"author_info":{"display_name":"wordpressadminiq","author_link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/author\/wordpressadminiq\/"},"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/2549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/comments?post=2549"}],"version-history":[{"count":7,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/2549\/revisions"}],"predecessor-version":[{"id":2625,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/2549\/revisions\/2625"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/media?parent=2549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/categories?post=2549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/tags?post=2549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}