{"id":3040,"date":"2026-03-09T08:44:13","date_gmt":"2026-03-09T08:44:13","guid":{"rendered":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/?p=3040"},"modified":"2026-04-08T04:56:03","modified_gmt":"2026-04-08T04:56:03","slug":"followup-treatment","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/kivicare-pro\/documentation\/features\/followup-treatment\/","title":{"rendered":"Followup And Treatment"},"content":{"rendered":"<div class=\"nolwrap\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>The <strong>Follow-up and Treatment Module in KiviCare<\/strong> helps healthcare providers manage <strong>long-term patient care after the initial consultation<\/strong>.<\/p>\n\n\n\n<p>This module allows clinics to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Track patient progress<\/li>\n\n\n\n<li>Organize treatments using <strong>Treatment Chains<\/strong><\/li>\n\n\n\n<li>Schedule and manage follow-up appointments<\/li>\n\n\n\n<li>Prevent missed patient visits through a structured follow-up system<\/li>\n<\/ul>\n\n\n\n<p>It ensures <strong>better patient retention, improved treatment monitoring, and organized clinical workflows<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fd8fd6ec50f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fd8fd6ec50f\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"554\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1024x554.png\" alt=\"\" class=\"wp-image-3043\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1024x554.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-300x162.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-768x416.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1536x831.png 1536w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image.png 1872w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Core Concepts<\/strong><\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>What is a Follow-up?<\/strong><\/h5>\n\n\n\n<p>A <strong>Follow-up<\/strong> is a planned medical visit scheduled after a patient encounter.<\/p>\n\n\n\n<p>Follow-ups help doctors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monitor treatment progress<\/li>\n\n\n\n<li>Review test results<\/li>\n\n\n\n<li>Continue ongoing therapy<\/li>\n\n\n\n<li>Check recovery status<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Key Features<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Doctor Link<\/strong> \u2013 Every follow-up is assigned to a specific doctor.<\/li>\n\n\n\n<li><strong>Clinic Association<\/strong> \u2013 The follow-up belongs to a particular clinic.<\/li>\n\n\n\n<li><strong>Patient Tracking<\/strong> \u2013 Connected directly to the patient profile.<\/li>\n\n\n\n<li><strong>Recommended Timeframe<\/strong> \u2013 Doctors define when the patient should return (for example: <em>after 7 days<\/em> or <em>next Monday<\/em>).<\/li>\n<\/ul>\n\n\n\n<p>Once created, clinic staff can convert the follow-up into a <strong>confirmed appointment<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is a Treatment Chain?<\/strong><\/h2>\n\n\n\n<p>A <strong>Treatment Chain<\/strong> groups multiple follow-ups and appointments under a single treatment goal.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Post-Surgery Recovery<\/li>\n\n\n\n<li>Diabetes Management Plan<\/li>\n\n\n\n<li>Physiotherapy Cycle<\/li>\n\n\n\n<li>Long-term Medication Monitoring<\/li>\n<\/ul>\n\n\n\n<p>Instead of managing follow-ups separately, <strong>Treatment Chains provide a structured treatment journey<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Benefits of Treatment Chains<\/strong><\/h2>\n\n\n\n<p><strong>Chronological Timeline<\/strong><\/p>\n\n\n\n<p>Doctors and staff can see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Previous appointments<\/li>\n\n\n\n<li>Current treatment stage<\/li>\n\n\n\n<li>Upcoming follow-ups<\/li>\n<\/ul>\n\n\n\n<p><strong>Clinical Workflow Management<\/strong><\/p>\n\n\n\n<p>Each chain has its own status:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active<\/li>\n\n\n\n<li>On Hold<\/li>\n\n\n\n<li>Closed<\/li>\n<\/ul>\n\n\n\n<p>This helps track the <strong>overall progress of a patient&#8217;s treatment plan<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"643\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-2-1024x643.png\" alt=\"\" class=\"wp-image-3060\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-2-1024x643.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-2-300x188.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-2-768x482.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-2-1536x964.png 1536w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-2.png 1863w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. For Doctors \u2013 Clinical Management<\/strong><\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Creating a Follow-up<\/strong><\/h5>\n\n\n\n<p>Doctors can create follow-ups during a patient encounter from the <strong>Follow-up Tab<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Steps<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Select Treatment Chain<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Choose one of the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add to an existing active chain<\/li>\n\n\n\n<li>Create a new treatment chain<\/li>\n<\/ul>\n\n\n\n<p>Example:<br><em>\u201cPhysiotherapy Cycle \u2013 Week 1\u201d<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Set Priority Level<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Follow-ups can be marked as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Routine<\/li>\n\n\n\n<li>Important<\/li>\n\n\n\n<li>Urgent<\/li>\n<\/ul>\n\n\n\n<p>Urgent follow-ups are <strong>visually highlighted for the front desk team<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Define the Timeframe<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Doctors can set the expected return period.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After 3 days<\/li>\n\n\n\n<li>After 1 week<\/li>\n\n\n\n<li>Next Monday<\/li>\n\n\n\n<li>Within 10 days<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Add Clinical Notes<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Doctors can add instructions such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Required tests<\/li>\n\n\n\n<li>Medication review<\/li>\n\n\n\n<li>Therapy continuation<\/li>\n\n\n\n<li>Follow-up examination<\/li>\n<\/ul>\n\n\n\n<p>This helps clinic staff prepare properly for the next appointment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fd8fd6eda6b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fd8fd6eda6b\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"966\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1024x966.png\" alt=\"\" class=\"wp-image-3045\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1024x966.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-300x283.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-768x725.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1536x1449.png 1536w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1.png 1872w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. For Front Desk \u2013 Scheduling &amp; Operations<\/strong><\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Follow-up Dashboard<\/strong><\/h5>\n\n\n\n<p>The <strong>Follow-up Dashboard<\/strong> is the central place where clinic staff manage all follow-up requests.<\/p>\n\n\n\n<p>The dashboard helps staff:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Track upcoming follow-ups<\/li>\n\n\n\n<li>Identify missed appointments<\/li>\n\n\n\n<li>Schedule new appointments quickly<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Dashboard Tabs<\/strong><\/h3>\n\n\n\n<p><strong>Upcoming<\/strong><\/p>\n\n\n\n<p>Displays patients whose follow-up visits are approaching.<\/p>\n\n\n\n<p><strong>Past (Overdue)<\/strong><\/p>\n\n\n\n<p>Shows patients who missed their recommended follow-up date.<\/p>\n\n\n\n<p>Overdue records are highlighted in <strong>red<\/strong> so the front desk team can prioritize them.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Dashboard Filters<\/strong><\/h3>\n\n\n\n<p>Staff can filter follow-ups by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doctor<\/li>\n\n\n\n<li>Clinic<\/li>\n\n\n\n<li>Treatment Chain<\/li>\n\n\n\n<li>Status<\/li>\n<\/ul>\n\n\n\n<p>This helps organize <strong>daily scheduling and patient call lists<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fd8fd6ee1c2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fd8fd6ee1c2\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1-1024x572.png\" alt=\"\" class=\"wp-image-3057\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1-1024x572.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1-300x167.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1-768x429.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1-1536x857.png 1536w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-1.png 1863w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Scheduling a Follow-up Appointment<\/strong><\/h2>\n\n\n\n<p>Follow-ups can easily be converted into appointments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Steps<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Locate a <strong>Pending Follow-up<\/strong> on the dashboard.<\/li>\n\n\n\n<li>Click the <strong>Calendar (Schedule) Icon<\/strong>.<\/li>\n\n\n\n<li>The appointment booking screen will open automatically.<\/li>\n<\/ol>\n\n\n\n<p>The system will pre-fill:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient details<\/li>\n\n\n\n<li>Doctor<\/li>\n\n\n\n<li>Clinic<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Select the appointment date and time.<\/li>\n\n\n\n<li>Save the appointment.<\/li>\n<\/ol>\n\n\n\n<p>The follow-up status automatically changes from <strong>Pending \u2192 Scheduled<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"572\" src=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-03-14-2026_11_55_AM-1024x572.png\" alt=\"\" class=\"wp-image-3063\" srcset=\"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-03-14-2026_11_55_AM-1024x572.png 1024w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-03-14-2026_11_55_AM-300x167.png 300w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-03-14-2026_11_55_AM-768x429.png 768w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-03-14-2026_11_55_AM-1536x857.png 1536w, https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-content\/uploads\/sites\/18\/2026\/03\/image-1-03-14-2026_11_55_AM.png 1863w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. For Patients \u2013 Treatment Journey Overview<\/strong><\/h2>\n\n\n\n<p>Inside the <strong>patient profile<\/strong>, the <strong>Treatment &amp; Follow-up Tab<\/strong> provides a complete overview of the patient\u2019s medical journey.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Patient Profile Features<\/strong><\/h3>\n\n\n\n<p><strong>Clinical Summary<\/strong><\/p>\n\n\n\n<p>Displays key statistics such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active Treatment Chains<\/li>\n\n\n\n<li>Upcoming Appointments<\/li>\n\n\n\n<li>Last Encounter Date<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><strong>Interactive Treatment Timeline<\/strong><\/p>\n\n\n\n<p>Shows a chronological view of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Past visits<\/li>\n\n\n\n<li>Current treatment stage<\/li>\n\n\n\n<li>Scheduled follow-ups<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><strong>Treatment Chain Switcher<\/strong><\/p>\n\n\n\n<p>Patients can have multiple treatment plans.<\/p>\n\n\n\n<p>Example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Diabetes Treatment<\/li>\n\n\n\n<li>Orthopedic Recovery<\/li>\n<\/ul>\n\n\n\n<p>Staff can switch between chains to view progress for each condition.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Follow-up Status Meanings<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><span style=\"color: #7093e5\" class=\"stk-highlight\">Status<\/span><\/th><th><span style=\"color: #7093e5\" class=\"stk-highlight\">Description<\/span><\/th><\/tr><\/thead><tbody><tr><td>Pending<\/td><td>Doctor requested the follow-up, but no appointment is scheduled yet<\/td><\/tr><tr><td>Scheduled<\/td><td>Appointment has been successfully booked<\/td><\/tr><tr><td>Completed<\/td><td>Patient attended the visit and the encounter was finalized<\/td><\/tr><tr><td>Overdue<\/td><td>Recommended follow-up date passed without scheduling<\/td><\/tr><tr><td>Cancelled<\/td><td>Follow-up is no longer required<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Pro Tips for Advanced Users<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Automated Reminders<\/strong><\/h3>\n\n\n\n<p>Use <strong>Reminder Settings<\/strong> inside follow-ups to send:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SMS reminders<\/li>\n\n\n\n<li>Email notifications<\/li>\n<\/ul>\n\n\n\n<p>This reduces missed appointments.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Use On-Hold Chains<\/strong><\/h3>\n\n\n\n<p>If treatment pauses temporarily:<\/p>\n\n\n\n<p>Set the treatment chain to <strong>On-Hold<\/strong>.<\/p>\n\n\n\n<p>This prevents overdue alerts from cluttering the dashboard.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Clinical Audit Logs<\/strong><\/h3>\n\n\n\n<p>Audit logs track:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Who updated the treatment status<\/li>\n\n\n\n<li>When changes were made<\/li>\n\n\n\n<li>The reason for the update<\/li>\n<\/ul>\n\n\n\n<p>This is important for <strong>medical compliance and patient history tracking<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Module Requirements<\/strong><\/h1>\n\n\n\n<p>The <strong>Follow-up &amp; Treatment Module<\/strong> requires the <strong>Pro version of KiviCare<\/strong>.<\/p>\n\n\n\n<p>You can enable or disable this module from:<\/p>\n\n\n\n<p><strong>Settings \u2192 Configurations \u2192 Follow-up Settings<\/strong><\/p>\n\n\n\n<p><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Follow-up and Treatment Module in KiviCare helps healthcare providers manage long-term patient care after the initial consultation. This module allows clinics to: It ensures better patient retention, improved treatment monitoring, and organized clinical workflows. 1. Core Concepts What is a Follow-up? A Follow-up is a planned medical visit scheduled after a patient encounter. Follow-ups [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[],"class_list":["post-3040","post","type-post","status-publish","format-standard","hentry","category-features-documentation-kivicare-pro"],"featured_image_src":null,"author_info":{"display_name":"wordpressadminiq","author_link":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/author\/wordpressadminiq\/"},"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/3040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/comments?post=3040"}],"version-history":[{"count":17,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/3040\/revisions"}],"predecessor-version":[{"id":3164,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/posts\/3040\/revisions\/3164"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/media?parent=3040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/categories?post=3040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivicare-wordpress\/wp-json\/wp\/v2\/tags?post=3040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}