KiviLabs - Documentation

General FAQs

1. What is Kivilabs?

KiviLabs is a laboratory management platform designed to streamline operations and enhance patient access to diagnostic services. It connects labs, vendors, collectors, and users/patients..

2. What are the key benefits of using KiviLabs?

KiviLabs offers enhanced efficiency, improved patient care, increased collaboration, data security, scalability, and improved revenue management.

3. Is KiviLabs secure and compliant?

Yes, KiviLabs prioritizes data security and complies with relevant regulations, including data privacy standards.

4. How do I manage vendor commissions?

Go to “Vendor Commissions” to set commission rates, track earnings, and manage payouts.

5. How do I register a new collector?

Go to the “Collector Management” section and select “Register Collector or Collector can self register via mobile app.

6. How do I manage my subscription?

Go to your profile, and there will be a subscription management tab.

7. How do I withdraw funds from my wallet?

Go to the “Wallet” section and select the “Withdraw” option.

8. How do I upload a prescription?

From the home page of the app, there is an option for uploading prescriptions.

9. What payment methods are accepted?

System allows cash and online both options accepted.