Overview

Introduction

KiviLabs is a comprehensive management platform designed to streamline operations, enhance efficiency, and improve accessibility for labs, vendors, collectors, and patients. It empowers labs to manage their entire workflow digitally, from vendor onboarding and sample collection to result delivery and reporting.

Key Components of KiviLabs:

1. Super Admin Dashboard:

The KiviLabs Admin Dashboard provides a powerful, intuitive interface for administrators to oversee all aspects of the platform. From this central hub, administrators can:

• Manage Vendors: Onboard, manage, and track performance of multiple vendor labs and diagnostic centers. 
• User Management: Control user access and permissions for all roles (admins, vendors, collectors, patients).
• Test and Package Management: Define and manage test catalogs, test parameters, and bundled packages.
• Reporting and Analytics: Generate comprehensive reports on lab performance, revenue, and key metrics.
• System Configuration: Customize system settings, manage integrations, and configure security parameters.
• Commission management: Manage commission rates and payouts to vendors.

2. Multi-Vendor Portal: Empowering Collaboration:

The KiviLabs Multi-Vendor Portal allows labs and diagnostic centers to seamlessly integrate with the platform. Vendors can:

• Receive and Process Test Sample: Access and manage assigned test samples in real-time.
• Update Order Status: Provide timely updates on sample processing and result availability.
• Manage Test Results: Upload and manage test results securely.
• Access Vendor-Specific Reports: Track their performance and revenue.
• Communicate with Admins and Collectors: Facilitate smooth communication throughout the process.
• Manage their own profile: Update information, and control what information is publicly available.

3. Collector App: Streamlining Sample Collection:

The KiviLabs Collector App empowers mobile collectors to efficiently manage their daily tasks. Key features include:

• Order Assignment and Tracking: Receive and manage assigned sample collection orders.
• Patient Information Access: Securely access patient information and contact details.
• Appointment Scheduling and Management: Schedule and manage sample collection appointments.
• GPS Navigation and Routing: Optimize collection routes for efficiency.
• Real-time Status Updates: Provide instant updates on sample collection status.

4. User/Patient App: Accessing Lab Services with Ease:

The KiviLabs User/Patient App provides patients with convenient access to lab services. Features include:

• Test Ordering and Scheduling: Browse and order tests, and schedule sample collection appointments.
• Result Access: Securely view and download test results.
• Order Tracking: Track the status of their orders in real-time.
• Payment Management: Make secure online payments and view payment history.
• Communication: Communicate with the lab or collector regarding orders and appointments.
• Profile Management: Manage personal information and medical history.

KiviLabs is a comprehensive, scalable, and user-friendly solution designed to revolutionize the laboratory service industry, ensuring efficiency and convenience for all stakeholders.