{"id":63,"date":"2025-02-19T06:31:43","date_gmt":"2025-02-19T06:31:43","guid":{"rendered":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/?p=63"},"modified":"2025-06-23T10:46:32","modified_gmt":"2025-06-23T10:46:32","slug":"app-features","status":"publish","type":"post","link":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/app-features\/","title":{"rendered":"App Features"},"content":{"rendered":"<div class=\"nolwrap\">\n<h2 class=\"wp-block-heading\"><strong>Super Admin Dashboard:<\/strong><\/h2>\n\n\n\n<p>The Super Admin Dashboard serves as the central command center, providing comprehensive control and oversight. In addition to core vendor and user management, the Super Admin can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#dashboard-overview\">Dashboard Overview<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-management\">Vendor Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-subscription-management\">Subscription Management for Vendors<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#collector-management\">Collector Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"# test-catalog-package-management\">Test Catalog and Package Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#prescription-analysis-test-suggestion\">Prescription Analysis and Test Catalog Suggestion<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#earning-payout-reports\">Earning and Payout Reports<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#reporting-analytics\">Reporting and Analytics<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#helpdesk-management\">Helpdesk Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#access-control\">Access Control<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#settings-configuration\">Settings and Configuration<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"dashboard-overview\"><strong>Dashboard Overview<\/strong><\/h3>\n\n\n\n<p>Provides a high-level summary of key metrics, including vendor activity, order status, and system performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-management\"><strong><strong>Vendor Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Onboard, manage, and track performance of multiple vendor labs and diagnostic centers. Also can Manage vendor documents, bank details, and commissions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-subscription-management\"><strong><strong>Subscription Management for Vendors<\/strong><\/strong><\/h3>\n\n\n\n<p>Super admin can<strong> <\/strong>Manage vendor subscription plans and billing.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-management\"><strong><strong>Collector Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Onboard, manage, and track performance of collector sample collection and activity. Also can manage collector details documents and performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\" test-catalog-package-management\"><strong><strong>Test Catalog and Package Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Super admin can Define and manage test catalogs, test parameters with different pricing and bundled packages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"prescription-analysis-test-suggestion\"><strong><strong>Prescription Analysis and Test Catalog Suggestion<\/strong><\/strong><\/h3>\n\n\n\n<p>System allows review of user-uploaded prescriptions and provides relevant test catalog suggestions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"earning-payout-reports\"><strong><strong>Earning and Payout Reports<\/strong><\/strong><\/h3>\n\n\n\n<p>Generates detailed reports on vendor &amp; Collector earnings and payout history.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"reporting-analytics\"><strong><strong>Reporting and Analytics<\/strong><\/strong><\/h3>\n\n\n\n<p>Generates comprehensive reports on lab performance, revenue, and key metrics.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"helpdesk-management\"><strong><strong>Helpdesk Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Super admin can manage and resolve support tickets from users\/patients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"access-control\"><strong><strong>Access Control<\/strong><\/strong><\/h3>\n\n\n\n<p>Implements granular access control for all user roles, ensuring data security.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"settings-configuration\"><strong><strong>Settings and Configuration<\/strong><\/strong><\/h3>\n\n\n\n<p>Customizes system settings, manages integrations, and configures security parameters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Vendor Dashboard<\/strong>:<\/h2>\n\n\n\n<p>The KiviLabs Vendor Portal provides labs and diagnostic centers with a powerful platform to manage their operations efficiently. In addition to core order and result management, vendors can now:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#vendor-dashboard-overview\">Dashboard Overview<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-appointment-management\">Appointment Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-collector-management\">Collector Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-lab-management\">Lab Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-test-catalog-package-management\">Test Catalog and Package Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-prescription-analysis-test-suggestion\">Prescription Analysis and Test Catalog Suggestion<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-earning-payout-reports\">Earning and Payout Reports<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-helpdesk-management\">Helpdesk Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#vendor-settings-configuration\">Settings and Configuration<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-dashboard-overview\"><strong><strong>Dashboard Overview<\/strong><\/strong><\/h3>\n\n\n\n<p>Provides a high-level summary of key metrics, including Collector activity, Total outstanding,&nbsp; order status, and system performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-appointment-management\"><strong><strong>Appointment Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Vendor can manage , update and view the appointment list and update the appointment status.So vendor can Improve scheduling efficiency and patient communication.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-collector-management\"><strong><strong>Collector Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Onboard, manage, and track performance of collector sample collection and activity. Also can manage collector details documents and performance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-lab-management\"><strong><strong>Lab Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Vendors can manage, view and edit labs with different sessions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-test-catalog-package-management\"><strong><strong>Test Catalog and Package Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Super admin can Define and manage test catalogs, test parameters with different pricing and bundled packages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-prescription-analysis-test-suggestion\"><strong><strong>Prescription Analysis and Test Catalog Suggestion<\/strong><\/strong><\/h3>\n\n\n\n<p>System allows review of user-uploaded prescriptions and provides relevant test catalog suggestions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-earning-payout-reports\"><strong><strong>Earning and Payout Reports<\/strong><\/strong><\/h3>\n\n\n\n<p>Generates detailed reports on vendor &amp; Collector earnings and payout history.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-helpdesk-management\"><strong><strong>Helpdesk Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Super admin can manage and resolve support tickets from users\/patients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"vendor-settings-configuration\"><strong><strong>Settings and Configuration<\/strong><\/strong><\/h3>\n\n\n\n<p>Customizes system settings, manages integrations, and configures security parameters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Collector App<\/strong>:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#collector-appointment-management\">Appointment Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#collector-tracking-navigation\">Tracking and Navigation<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#collector-sample-collection-management\">Sample Collection Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#collector-wallet-payout-management\">Wallet and Payout Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#collector-patient-information-access\">Patient Information Access<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"# collector-communication\">Communication<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-appointment-management\"><strong><strong>Appointment Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Collector can manage, view the assigned appointments from vendors&nbsp; and update status according to test sample collection.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-tracking-navigation\"><strong><strong>Tracking and Navigation<\/strong><\/strong><\/h3>\n\n\n\n<p>Collector can Track appointment locations using GPS. Also provide Track appointment locations using GPS.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-sample-collection-management\"><strong><strong>Sample Collection Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Collector can take samples from patients and submit to vendors then manage status according to ground sitution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-wallet-payout-management\"><strong><strong>Wallet and Payout Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Collector can view the wallet balance and history. Provides&nbsp; withdrawal option also from wallet.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-patient-information-access\"><strong><strong>Patient Information Access<\/strong><\/strong><\/h3>\n\n\n\n<p>Securely access patient information, including contact details, medical history, and special instructions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"collector-communication\"><strong><strong><strong>Communication<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Communicate with admins and patients regarding appointments and sample collection. Communicate with admins and patients regarding appointments and sample collection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>User App<\/strong>:<\/h2>\n\n\n\n<p>The KiviLabs User\/Patient App is designed to provide patients with seamless access to laboratory services from the comfort of their homes. Key features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"#user-appointment-booking\">Appointment Booking with Test Case\/Package Selection<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-search\">Search functionality<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-helpdesk\">Helpdesk<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-payment-methods\">Payment Methods<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-prescription-uploads\">Prescription Uploads<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-profile-management\">Profile Management<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-digital-reports\">Digital Reports<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"#user-notifications-alerts\">Notifications &amp; Alerts<\/a><\/strong> <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-appointment-booking\"><strong><strong>Appointment Booking with Test Case\/Package Selection<\/strong><\/strong><\/h3>\n\n\n\n<p>Browse and select individual test cases or pre-defined test packages. Users can Schedule appointments for sample collection at a preferred time and location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-search\"><strong><strong>Search functionality<\/strong><\/strong><\/h3>\n\n\n\n<p>Users can Search for tests, packages, or labs using keywords or specific criteria.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-helpdesk\"><strong><strong>Helpdesk<\/strong><\/strong><\/h3>\n\n\n\n<p>Users can submit support tickets and track their status.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-payment-methods\"><strong><strong>Payment Methods<\/strong><\/strong><\/h3>\n\n\n\n<p>Users can pay with different payment methods like Razorpay, Paystack, Flutterwave, etc..<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-prescription-uploads\"><strong><strong>Prescription Uploads<\/strong><\/strong><\/h3>\n\n\n\n<p>Allows Upload prescriptions for analysis and test catalog suggestions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-profile-management\"><strong><strong>Profile Management<\/strong><\/strong><\/h3>\n\n\n\n<p>Manage personal information, medical history, and contact details.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-digital-reports\"><strong><strong>Digital Reports<\/strong><\/strong><\/h3>\n\n\n\n<p>Access test results securely via the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"user-notifications-alerts\"><strong><strong>Notifications &amp; Alerts<\/strong><\/strong><\/h3>\n\n\n\n<p><strong> <\/strong>Receive updates on appointments, reports, and offers.<\/p>\n\n\n\n<p><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Super Admin Dashboard: The Super Admin Dashboard serves as the central command center, providing comprehensive control and oversight. In addition to core vendor and user management, the Super Admin can: Dashboard Overview Provides a high-level summary of key metrics, including vendor activity, order status, and system performance. Vendor Management Onboard, manage, and track performance of [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":894,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-63","post","type-post","status-publish","format-standard","hentry","category-kivilab"],"featured_image_src":null,"author_info":{"display_name":"","author_link":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/author\/"},"children":[],"_links":{"self":[{"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/posts\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":9,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/posts\/63\/revisions"}],"predecessor-version":[{"id":915,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/posts\/63\/revisions\/915"}],"up":[{"embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/posts\/894"}],"wp:attachment":[{"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/media?parent=63"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/categories?post=63"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.iqonic.design\/kivilab-laravel\/wp-json\/wp\/v2\/tags?post=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}