Manage appointments, EHR, billing, telemedicine, and clinic operations with ease.
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Core instructions for beginners.
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Everything you need to know about the KiviCare products.
KiviCare is developed following WordPress standards and is compatible with most plugins. If a conflict occurs, our support team will help you identify and resolve it quickly.
White screen or fatal errors are usually caused by plugin conflicts, outdated PHP versions, or server limitations. Enabling debug mode and contacting support will help resolve the issue.
Email issues usually occur due to incorrect SMTP settings or server restrictions. We recommend configuring an SMTP plugin (like WP Mail SMTP) to ensure reliable email delivery.
SMS delivery depends on correct API credentials, sufficient balance, and provider configuration. Please verify your SMS gateway settings and credentials.
Yes, the KiviCare Flutter App works seamlessly with the KiviCare WordPress plugin using the provided REST APIs.
You can get support by submitting a ticket through our official support portal. Our team will assist you with setup, issues, and customization queries
License activation is available in the KiviCare settings panel. Enter your purchase key to activate premium features and receive updates.
Telemedicine issues are usually caused by incorrect API keys, disabled video services, or server restrictions. Please verify Google Meet or Zoom configuration in settings.
WooCommerce orders may not be created if the payment gateway is misconfigured or WooCommerce is not properly linked with KiviCare. Ensure WooCommerce and payment settings are correctly set.
Yes, KiviCare supports time zone configuration and localization settings to ensure accurate appointment scheduling across different regions.
Yes, KiviCare helps improve clinic efficiency, online appointment booking, and telemedicine services, which can enhance patient engagement and retention.
Yes, KiviCare follows WordPress security standards and stores data securely. You remain the owner of your data, hosted on your own server.
Yes, we offer customization services based on your clinic’s requirements. You can contact our support team for custom development inquiries.
Yes, you can try the free version of KiviCare to explore core features before upgrading to the premium version.
Improved performance, fixed bugs, and refined key features.
Latest: v4.0 – Jan 2026
Latest: v4.0 – Jan 2026
All addon updates