The Holidays Settings feature allows you to manage clinic closures and doctor leave days efficiently. By scheduling holidays in advance, you can prevent patients from booking appointments on unavailable dates and avoid scheduling conflicts.
To manage clinic or doctor holidays:
The Holiday List displays all scheduled holidays in a structured table format.
| Column | Description |
|---|---|
| Schedule Of | Indicates whether the holiday applies to a Clinic or a Doctor |
| Name | Name of the clinic or doctor |
| From Date | Start date of the holiday |
| To Date | End date of the holiday |
| Actions | Options to Edit or Delete the holiday |
You can quickly find specific holidays using:
Download the holiday list in different formats:
Note: Export functionality is available in KiviCare Pro.
Follow these steps to schedule a new clinic closure or doctor leave:
Under Holiday Category, choose:
Then, select the specific clinic or doctor from the dropdown.
For Doctors: Your name is auto-selected. You can only add holidays for yourself.
Select how you want to block dates:
Click the desired date(s) on the calendar.
Already Blocked Dates:
Dates shown in red with a strikethrough already have a scheduled holiday. Hover over them to see the message:
“Holiday already scheduled”
You cannot create overlapping holidays.
If the holiday applies only to part of the day:
Leave this option disabled for a full-day holiday.
Click Save and confirm your action.
Important:
Any appointments already booked during the selected holiday period will be automatically cancelled.
To update an existing holiday:
When editing, the existing holiday dates will not appear blocked on the calendar, allowing you to adjust them easily.
To remove a scheduled holiday:
Once deleted:
The calendar uses visual indicators to help you manage holidays effectively:
| Indicator | Meaning |
|---|---|
| Red with strikethrough | Holiday already scheduled – cannot select |
| Greyed out | Past date – cannot select |
| Blue highlight | Selected date(s) |
| Warning message below calendar | Shows how many selected dates are already blocked |
Hover over any red date to see:
“Holiday already scheduled.”
Different user roles have different holiday management permissions:
| Role | View | Add & Edit | Delete | Export |
|---|---|---|---|---|
| Administrator | All holidays | ✅ | ✅ | ✅ |
| Clinic Admin | Own clinic & doctors | ✅ | ✅ | ✅ |
| Receptionist | Own clinic & doctors | ✅ | ✅ | ✅ |
| Doctor | Own + clinic holidays | Own only | Own only | ✅ |
Doctors can view clinic-wide holidays but cannot modify or delete them.
Yes. Select the Multiple mode and click each date individually on the calendar.
Yes. Enable Apply Specific Time and define the start and end time.
Those dates already have a scheduled holiday for the selected clinic or doctor. Overlapping holidays are not allowed.
All appointments during the selected holiday period are automatically cancelled. Patients will need to rebook on available dates.
No. Only Administrators, Clinic Admins, and Receptionists can schedule clinic-wide holidays.