For virtual consultations to work, each doctor must bridge their professional KiviCare profile with their Zoom account.

🔗 How to Connect

1. Log into your Doctor Dashboard.
2. Navigate to Settings > Zoom Telemed setting.
3. You will see one of two screens based on the Administrator’s setup:

Case A: OAuth Connection (Standard)

1. Click the Connect Zoom Account button.
2. You will be redirected to Zoom.
3. Click Authorize.
4. You will return to KiviCare with a “Successfully Connected” message.

Case B: Server-to-Server (Enterprise)

The administrator has pre-configured the connection. You may just need to toggle the “Zoom Telemed Server To Server Oauth Configuration” switch to ‘Yes’.

🛠️ Personalizing Your Virtual Room

Once connected, doctors can tweak certain settings:

• Enable for All Appointments: If ON, every service you provide will automatically generate a Zoom link.
• Recording Preferences: Choose between No Recording, Local, or Cloud (requires Pro/Business).

🔄 Re-Connecting & Disconnecting

• Refresh: If meetings stop generating, click the “Refresh Connection” button to force a new OAuth handshake.
• Disconnect: To stop using Zoom, click Disconnect. This securely deletes all access tokens from your user meta.