What is KiviCare Telemed Addon?

The KiviCare Telemed Addon is a powerful extension that bridges the gap between your physical clinic and the digital world. By integrating Zoom Video Communications directly into the KiviCare workflow, it allows healthcare providers to offer high-quality virtual consultations without leaving their dashboard.

🌟 Key Features

🔐 Multi-Auth Zoom Integration

Connect using OAuth 2.0 for individual doctor accounts or Server-to-Server OAuth for enterprise/clinic-wide account management.

📅 Automated Meeting Provisioning

Zero-click meeting creation. When a tele-medical appointment is scheduled, the plugin automatically creates a Zoom meeting and handles all credential management behind the scenes.

🔗 Dynamic Link Distribution

Generates unique start_url for Doctors and join_url for Patients. These links are securely stored and can be shared via email or SMS notifications (requires KiviCare Pro).

🛡️ HIPAA-Ready Security

Ensures meetings are password-protected and prevents anonymous joining by default to protect patient confidentiality.

🛠️ How it Fits into KiviCare

This addon acts as a “Telemed Provider” within KiviCare. Once activated, doctors can choose “Zoom” as their preferred consultation method for specific services or schedules.

1. Doctor Configuration: Doctors link their Zoom account.
2. Service Setup: Services can be marked as “Telemed Enabled”.
3. Booking: Patients book a virtual slot.
4. Consultation: Both parties join via the KiviCare Dashboard.

🚢 Value Proposition

• Reduced No-shows: High-quality video makes healthcare more accessible.
• Enhanced Productivity: Eliminate manual link sharing and meeting scheduling.
• Secure Records: Meeting metadata is linked directly to patient encounters.

Next: Use Cases & Patient Workflow