KiviCare Pro Version Overview

Overview

KiviCare Pro extends the core KiviCare EHR by introducing advanced modules designed for scalability, automation, and enhanced control. It is built for clinics and healthcare organizations that require multi-clinic management, advanced communication tools, detailed reporting, billing flexibility, and system customization.

These premium features support growing healthcare practices with complex workflows and higher operational demands.

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Core vs. Pro — Feature Summary

Feature Area	Core (Free)	Pro (Premium)
Appointment management	✔	✔
Patient records & encounters	✔	✔
Doctor scheduling	✔	✔
Billing via PayPal	✔	✔
Multi-clinic support	✘	✔
WooCommerce payment integration	✘	✔
Google Calendar synchronization	✘	✔
SMS notifications (Twilio)	✘	✔
WhatsApp notifications (Twilio)	✘	✔
Advanced styling options	✘	✔
RTL (Right-to-Left) language support	✘	✔
Insights and reporting	Limited	✔
Telemedicine (Zoom / Google Meet)	Optional add-on	Pro add-on

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Key Additional Features in KiviCare Pro

Multi-Clinic Management

The Multi-Clinic Management module allows healthcare organizations to operate multiple clinics from a single KiviCare installation.

With this feature, you can:

• Create and manage multiple clinic locations
• Assign doctors and staff to specific clinics
• Maintain clinic-specific services and schedules
• View clinic-wise data and operational activity

This module is ideal for hospitals, franchises, and healthcare networks operating across multiple locations.

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Notification Services (Twilio Integration)

KiviCare Pro integrates with Twilio to enable real-time patient communication.

Supported notification channels include:

• SMS notifications
• WhatsApp notifications

Notifications can be sent for:

• Appointment confirmations
• Appointment reminders
• Status updates and alerts

This improves patient engagement and helps reduce appointment no-shows.

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Custom Notifications

The Custom Notifications feature allows administrators to fully control notification behavior.

You can:

• Create custom notification templates
• Define notification triggers
• Select delivery channels (Email, SMS, WhatsApp)
• Customize notification content

This ensures clinic communication aligns with internal workflows and policies.

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Custom Forms

The Custom Forms module enables clinics to create dynamic forms without writing code.

Common use cases include:

• Patient intake forms
• Medical questionnaires
• Consent forms
• Follow-up and feedback forms

Forms can be linked directly to patient records and encounters, enabling structured and consistent data collection.

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Reports Module (Patient Medical Records)

The Reports Module provides detailed access to patient medical records and clinical data.

Using this module, you can:

• View complete patient history and encounters
• Generate structured medical reports
• Track treatments and consultations
• Export medical records when required

This supports better clinical analysis and long-term patient record management.

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Billing Module

The Billing Module allows clinics to manage financial operations directly within KiviCare.

Key features include:

• Generating invoices
• Tracking payments
• Managing billing history
• Linking billing records to services and appointments

This module centralizes billing and financial tracking within the EHR system.

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WooCommerce Payment Gateway Integration

KiviCare Pro integrates with WooCommerce to support multiple payment gateways.

This enables clinics to:

• Accept online payments through WooCommerce gateways
• Use region-specific or preferred payment providers
• Offer flexible payment options to patients

This integration expands payment capabilities beyond basic methods.

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Google Calendar Integration

The Google Calendar Integration synchronizes appointments with Google Calendar.

Benefits include:

• Automatic appointment synchronization
• Real-time schedule updates
• Reduced scheduling conflicts
• Improved time management for doctors and staff

This enhances visibility and planning across clinical schedules.

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Tax Module

The Tax Module enables accurate and compliant tax configuration for billing.

You can:

• Define tax rates
• Apply taxes to services
• Manage tax rules for invoices
• Ensure compliance with local tax regulations

This module is essential for clinics operating in regions with mandatory tax requirements.

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Permission Module

The Permission Module provides role-based access control across the system.

It allows administrators to:

• Define custom user roles
• Control access to specific modules and actions
• Restrict visibility of sensitive data

This ensures data security and proper separation of responsibilities.

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Encounter Templates

The Encounter Templates feature helps standardize clinical documentation.

You can:

• Create reusable encounter templates
• Define structured medical fields
• Ensure consistent data entry across doctors

This improves documentation quality and reduces manual effort during consultations.

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Summary

KiviCare Pro is designed for clinics and healthcare organizations that require:

• Multi-location clinic management
• Advanced patient communication workflows
• Custom data collection tools
• Structured medical reporting
• Integrated billing and flexible payments
• Scalable, secure, role-based access control

These Pro features build upon the core KiviCare EHR to deliver a comprehensive, enterprise-ready healthcare management solution.