Knit Pay Integration

Accept payments via 20+ Indian payment gateways including Razorpay, PhonePe, Instamojo, PayU, and more using the Knit Pay integration.

🎯 Overview

KiviCare Pro includes built-in support for Knit Pay, a powerful payment processing engine for WordPress. This integration allows you to offer multiple Indian payment methods (UPI, Netbanking, Cards) to your patients during the booking process.

[!IMPORTANT] The Knit Pay integration requires the external Knit Pay plugin to be installed and active on your WordPress site.

✨ Key Features

• Built-in support for Indian payment gateways.
• Wide Gateway Selection: Supports Razorpay, Instamojo, PayU, PhonePe, and 20+ more.
• Multiple Payment Methods: Offer UPI, Netbanking, and Credit/Debit Card options.
• Flexible Configurations: Add multiple Knit Pay configurations and labels for a tailored checkout experience.
• Secure Integration: Leveraging the robust Knit Pay engine for secure transaction handling.

🛠️ Prerequisites

Before you begin, ensure you have the following:

1. KiviCare Pro plugin active.
2. Knit Pay plugin (Free or Pro) installed and active.
3. An active account with an Indian payment gateway (e.g., Razorpay account).

⚙️ Step-by-Step Configuration

Configure Gateways in Knit Pay

1. Navigate to Knit Pay → Configurations → Payment Gateway Configurations.
2. Click Add New to create a Payment gateway configuration (e.g., “Razorpay – Clinic Payments”).
3. Select your gateway and enter the API keys provided by your payment provider.
4. Save the configuration and perform a test transaction if possible.

Configure Knit Pay in KiviCare

• Navigate to KiviCare → Settings → Payment → Payment Settings.
• Find the Knit Pay payment setting and click on Manage.
• Select your Currency from the dropdown (you can also search for your currency by typing in the dropdown).
• Click on Add Configuration to define your gateway options.
• In the configuration fields:
  • Configuration: Select a configuration created in Step 1 from the dropdown.
  • Label: Enter a user-friendly name (Required, e.g., “Pay via UPI / Cards”).
  • Description: Add a brief instruction for the patient (Optional).
  • Icon: Upload a logo for the payment method (Optional).
• Crucial Step: Ensure you have added at least one configuration before enabling the gateway.
• Check the box “Enable Knit Pay”.
• Click the Save Changes button.

🚶 Patient Booking Workflow

1. Selection: During the checkout step of booking an appointment, the patient will see “Knit Pay” or your custom labels.
2. Redirect: After clicking “Book Appointment,” the patient is redirected to the secure Knit Pay payment page.
3. Payment: The patient completes the transaction using UPI, Cards, or Netbanking.
4. Confirmation: Upon successful payment, the patient is redirected to the Appointment Detail Page, and the appointment status is updated to Booked.

📊 Payment Tracking

All Knit Pay transactions can be tracked in two places:

• KiviCare → Dashboard → Payment History: For clinic-specific appointment payments.
• Knit Pay → Payments: For low-level transaction logs and gateway responses.

🚨 Troubleshooting