System Requirements

Before installing KiviCare Pro, make sure your server environment and WordPress setup meet the requirements below to ensure optimal performance, security, and compatibility.

Minimum & Recommended Specifications

Required PHP Extensions

Essential Extensions

• mysqli or pdo_mysql – Database connectivity
• json – JSON data handling
• mbstring – Multibyte string support
• openssl – Data encryption and security
• curl – External API communication
• zip – File compression
• gd or imagick – Image processing
• xml – XML parsing

Recommended Extensions

• intl – Internationalization support
• opcache – PHP performance optimization
• apcu – Object caching

Recommended PHP Configuration

Verify the following values in your php.ini file:

memory_limit = 256M
max_execution_time = 300
post_max_size = 64M
upload_max_filesize = 64M
max_input_vars = 5000
date.timezone = UTC

WordPress Requirements

Core Requirements

• WordPress version 6.0 or higher
• Multisite support: ✅ Compatible
• Permalinks: Must be enabled
• WP Debug: Can be enabled without conflicts

Required Plugin

KiviCare Lite (Free Version)

• Must be installed and activated
• Version 4.0.0 or higher
• KiviCare Pro functions as an extension and does not work independently

Database Tables Created by Pro

KiviCare Pro adds the following database tables:

Estimated Database Size: 5–10 MB (varies based on usage)

Browser Compatibility

Supported Browsers

Desktop

• Chrome 90+ (recommended)
• Firefox 88+
• Safari 14+
• Microsoft Edge 90+
• Internet Explorer: ❌ Not supported

Mobile

• Chrome (Android)
• Safari (iOS)
• Samsung Internet

Screen Resolution Support

• Minimum: 1024 × 768
• Recommended: 1920 × 1080 or higher
• Mobile: Fully responsive (375px and above)

Integration Requirements (Optional)

These are required only if you plan to use specific Pro features.

SMS Notifications

• Twilio account
• Account SID and Auth Token
• Active Twilio phone number
• Available account credits

Billing: Pay-as-you-go

WhatsApp Notifications

• Twilio account with WhatsApp enabled
• WhatsApp Business account
• Approved message templates

Approval Time: 1–3 business days

Google Calendar Integration

• Google Cloud account
• Google Calendar API enabled
• OAuth 2.0 credentials configured
• Verified domain (for production use)

Cost: Free for most use cases

Supported Gateways

• Razorpay (India)
• Stripe (Global)
• PayPal (Global)
• Mollie (Europe)
• And more

Performance Recommendations

Small Clinics (1–2 doctors, under 50 patients/day)

• Shared hosting is sufficient
• 1GB RAM, 1 CPU core
• 10GB storage

Medium Clinics (3–10 doctors, 50–200 patients/day)

• VPS or managed WordPress hosting recommended
• 2–4GB RAM, 2 CPU cores
• 20–50GB storage

Large Practices (10+ doctors, multiple clinics)

• Dedicated or cloud VPS hosting required
• 8GB+ RAM, 4+ CPU cores
• 100GB+ SSD storage
• CDN strongly recommended

Performance Optimization Tips

• Caching: WP Rocket, W3 Total Cache, or LiteSpeed Cache
• CDN: Cloudflare (free tier available)
• Database optimization: Regular cleanup via phpMyAdmin
• Image optimization: Smush or ShortPixel

Security Requirements

SSL Certificate

• Required for Google Calendar OAuth
• Strongly recommended for all healthcare data
• Free SSL available via Let’s Encrypt

File Permissions

Directories: 755
Files: 644
wp-config.php: 400 or 440

Recommended Security Plugins

• Wordfence Security
• Sucuri Security
• iThemes Security

Backup Strategy

• Daily database backups
• Weekly full-site backups
• Off-site storage recommended

Backup Plugins

• UpdraftPlus
• BackWPup
• VaultPress

Internationalization & Localization

• Default language: English
• Translation-ready: ✅ Yes
• RTL language support: ✅ (Pro feature)
• Locale-based date and time formats

Translation File Location

/wp-content/languages/plugins/kivicare-pro-{locale}.mo

Pre-Installation Checklist

Server Setup

• PHP 8.0 or higher
• MySQL 5.7+ or MariaDB 10.2+
• Required PHP extensions enabled
• Memory limit set to at least 256MB
• Execution time set to 60 seconds or more

WordPress Setup

• WordPress 6.0+ installed
• Permalinks enabled
• SSL installed (recommended)
• Backup system configured

KiviCare Lite

• Installed and activated
• Version 4.0.0 or higher
• Confirmed working correctly

Optional Integrations

• Twilio account (SMS/WhatsApp)
• Google Cloud project (Calendar sync)

Testing Your Environment

PHP Configuration Check

Create phpinfo.php In your WordPress root:

Visit https://yourdomain.com/phpinfo.php to verify:

• PHP version
• Enabled extensions
• Memory limits

⚠️ Delete the file after testing.

WordPress Health Check

1. Navigate to Tools → Site Health
2. Review recommendations
3. Resolve critical issues before installation

Database Verification

• Ensure sufficient free space (100MB+)
• Use utf8mb4 encoding
• Confirm InnoDB storage engine

Common Issues & Fixes

Low PHP Memory

define('WP_MEMORY_LIMIT', '512M');

Low Execution Time

php_value max_execution_time 300

Low Upload Limits

php_value upload_max_filesize 64M
php_value post_max_size 64M

Missing PHP Extensions

• Use cPanel or Plesk PHP selector
• Or contact your hosting provider

HIPAA Compliance Considerations

KiviCare Pro includes HIPAA-ready features, but full compliance depends on your hosting and operational practices.

Server-Level Requirements

• SSL/TLS encryption
• Encrypted databases
• Secure backups
• Access logs enabled
• Regular updates

Application-Level Controls

• Strong password policies
• Role-based access control
• Audit logs
• Session timeouts

Hosting Recommendations

• HIPAA-compliant hosting provider
• Business Associate Agreement (BAA)
• VPS or dedicated hosting
• Avoid shared hosting for regulated data

Note: Always consult a HIPAA compliance professional.

Need Assistance?

• Hosting or environment issues: Contact your hosting provider
• KiviCare support: support@iqonic.design
• Documentation: Refer to this guide